Our practice philosophy, and thus our responsibility to you, is simple. We are committed to providing the best possible surgical and medical care for your child, and we will see any child who needs our care. Many pediatric urologists practice in large institutions involved in teaching doctors, and many patients seek care in such settings. We respect that decision. Without detracting from the very important mission of large teaching institutions, our mission is different.
OUR SURGICAL LOCATIONS
If your child needs surgery, the procedure will be done by one of the best-trained pediatric urologists in the United States, not a trainee. Your child’s anesthesia will be provided by fully-credentialed anesthesiologists who practice anesthesia daily and who are extremely skilled at regional anesthetic techniques for post-operative pain control in children. If your child is hospitalized after surgery, he or she will be admitted to a private room on a dedicated pediatric ward staffed by a stable group of very experienced nurses who have worked extensively with Dr. Schaeffer. We are committed to patient privacy, and we invite you to review our privacy policies outlined in this website. We welcome feedback about the care we provide.
We can be reached 24 hours a day, seven days a week via our phone system. If we have never seen you as a patient, please do not call us after hours, unless your primary care doctor or an emergency room has already formally referred you to us.
If you need to schedule an appointment, please call one of our offices. If you have any medically-related questions, please contact one of our nurse practitioners- Kari J. Blackburn in Lexington or Ann Muth in Louisville. If you a question related to surgery scheduling or insurance authorization, please contact Tina Boone at our Louisville office. If you need medical records, please contact the office location where you have been receiving care. If you have questions about a bill you have already received, please contact Abacus Medical Billing Services at 859/278-9242.